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Client Success Stories
Every engagement below is drawn from actual client work, the challenges they faced, how we solved them, and the outcomes they achieved. Names and identifying details are kept confidential.
Get a Free ConsultationA fast-growing SaaS company with 80+ employees had never undergone a formal GDPR audit. Following a data subject complaint, they faced potential regulatory action from the KZLD.
We conducted a full data mapping exercise, identified 23 compliance gaps, drafted a complete documentation suite (ROPA, DPAs, privacy notices, internal policies), and delivered staff training across three departments.
Full GDPR compliance achieved in 60 days. No enforcement action taken. The company now has a robust framework that scales with their growth.
"Kristina and her team handled everything with remarkable efficiency. We went from near-zero compliance to a fully audited framework in two months. They gave us peace of mind."
CEO, Bulgarian SaaS Company
A Dutch investment group sought to acquire a majority stake in a Bulgarian e-commerce company. They needed end-to-end legal support from due diligence through to closing.
We led the legal due diligence process, identified and mitigated three material risks in the target company, drafted the share purchase agreement and all ancillary documents, and coordinated regulatory approvals with the Bulgarian Commercial Register.
Transaction closed successfully within the agreed timeline. The investor received clean title and full regulatory clearance.
"Pavlova Consult navigated Bulgarian regulatory complexity with expert precision. We felt fully protected throughout the entire process. Highly recommended for cross-border transactions."
Managing Partner, Dutch Investment Group
A retail business with 50+ employees was operating with outdated employment contracts and informal HR practices. A labour inspection was anticipated following an employee complaint.
We audited all employment documentation, redesigned contract templates and internal policies, introduced a disciplinary procedure framework, and trained HR management on compliant practices.
All contracts updated before the inspection. No violations identified. The business now operates with full employment law compliance and reduced dispute risk.
"We were anxious about the inspection. Pavlova Consult structured everything so clearly and professionally, we passed without a single issue. Worth every lev."
HR Director, Sofia Retail Group
A startup launching a two-sided marketplace needed a complete legal framework before going live, from terms and conditions to seller onboarding agreements and consumer complaint procedures.
We drafted a full suite of platform legal documents: user T&Cs, seller agreement, cookie policy and GDPR compliance, consumer rights notice, and a refund and dispute resolution procedure, all in plain language and EU-compliant.
The platform launched on schedule with zero legal exposure. When a consumer regulator later requested documentation, the client provided complete compliance records within 24 hours.
"We didn't know where to start legally. Teodor gave us a complete, plain-language legal pack that actually made sense for our business. We launched on time and fully protected."
Co-Founder, Bulgarian E-Commerce Startup
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